Trips & Tour Packages from 1,000+ Travel Companies - Reviewed

The food choices were very limited and minimal.
Children with food allergies should not travel with EF Tours. There was not an option to choose other food items at any of the restaurants.
For that reason I am giving it three stars.

I helped my son book an all inclusive vacation to Cancun and when he got there they had NO record for his reservation so he had NO room. Luckily we had a couch in our room so he ended up stay in our room. As soon as we got back we called and emailed them and all they are offering him is a credit for half the cost with Apple. WHY WOULD WE EVER BOOK WITH THEM AGAIN? THIS CREDIT WILL NEVER GET USED CAUSE I WOULD NEVER TRUST THEM. SO DISSATIFIED WITH THIS COMPANY. So glad I was there with my son and he wasn't by himself in another country with no hotel reservations. Suck bullshit!

I called customer service to arrange for my family to room together . I let Alli the representative know that I would be happy to pay an upgrade fee if needed . She was very rude interrupted me when I spoke and talked over me throughout the conversation telling me that I couldn’t do that . I asked to speak to a supervisor and she said no I couldn’t because she had already answered my questions and that I didn’t understand . She told me I could cancel my trip if I wasn’t happy with being roomed with other people. Very unprofessional . Sad because I have been planning this trip for one year already .

Wow! Everything was handled beautifully! Our transfers, hotels, and excursions were organized and communicated very well to us. I loved how nice and helpful our first transfer and pick up person was. He (Thanasis) explained the itinerary and procedures very well and even gave us recommendations for things to do in the areas we will be. We had a few changes due to ferry and transportation strikes but the travel companies all communicated with us the next steps and options in a very timely manner. I appreciate the feeling of safety and security that this trip provided. I will definitely be booking another trip with GVV! Thank you for an amazing experience.

The hotel and travel arrangements (train and cars) made by Annamaria all went quite smoothly and were top quality. Once we gave our new local cell number to Annamaria, she forwarded the info immediately to our pick-ups and hotels. We were very pleased by the pick-up/drop off drivers' and their professionalism. Also the fact they all spoke English well and were very polite, which made for pre- and post-flight stressors so much better. The boutique hotel in Madrid was well chosen for its location; within walking distances there were plenty of choices for food and sight-seeing. We did not have to take the nearby metro or buses to meet any of our day tours.

Our travel guide was there for any questions we had regardless of how big or small it was. She planned everything down to a T and the trip went smoothly!

Trish

Agent provided guidance on all aspects if trip planning

Everything was well planned; I felt welcome Tour Director was terrific and knowledgeable. Bob was fantastic; the training prepared me for my upcoming trip. The staff was organized and provided a warm welcome atmosphere, they did a great job modeling what a group leader should be like. I felt like the training was interactive and allowed tour leaders to ask guesses and feel supported through this process. The entire staff was superb. I would love to do this again. AMAZING!!!

The Group Leader panel was fantastic and supremely helpful. The itinerary was packed but also allowed for breaks and down time. The hotel was clean and comfortable. The food was appreciated and the experiences were superb. Thank you!

I am returning from my training trip and am so sad that it's over! Everything was so well planned, organized, and EASY to follow. Thank you for providing our students these opportunities!

The Tour guide was very helpful and informative. The places my daughter stayed seemed to be clean and safe.

It was great.

Our tour guide, Roberto made the trip unforgettable. His knowledge of the area and his enthusiasm was top notch. He made a lasting impression on our students and for me. I enjoyed the balance of the planned tours and free time along the way for the entire trip.

There could not have been a better EF team on my training tour. Brooke Deschenes and the rest of the girls handled every bump with such grace and gave us such clear guidance. The Berlin airport shut down and we had to extend the tour for one day and you would have never known the amount of stress they were under. They are truly amazing humans and kept all of us calm. Their hard work did not go unnoticed. I cannot thank them enough for such a wonderful training tour.

The entire staff were overwhelmingly amazing!!!! They went above and beyond to make sure I had everything I needed. Our tour was led by Brooke Deschenes. The best group ever!!! So ready for my tour!!!