Kruger National Park, South Africa Small Group Tours &...
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ToursAfricaSouth AfricaKruger National Park, South Africa

Kruger National Park, South Africa Small Group Tours & Trips

18 Kruger National Park, South Africa trips. Tours from 8 tour companies. 382 reviews. 4.6/5 avg rating.

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2 trips exactly matchall of the the filters you selected. We are displaying some similar trips.
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Small Group Tour
Southern Africa: South Africa, Zimbabwe, Namibia and Botswana

Southern Africa: South Africa, Zimbabwe, Namibia and Botswana

By Overseas Adventure Travel (O.A.T. Tours)
none
4.9/5 Excellent
100+ reviews
Small Group Tour
Lodging level
Standard - 3 star
Physical level
Moderate
Trip pace
Full schedule

Highlights

  • Travel to South Africa with experienced Trip Leaders and driver-guides
  • Visit Kruger National Park for wildlife viewing
  • Explore the beautiful Victoria Falls
  • Stay in cozy lodges and tents, enjoying campfire by night

Themes

Local Immersion & Homestays, National Parks, Nature & Wildlife, Safari

What travelers are saying

"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."

Trip dates & details
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17 days From$4,295
Price updated 1 year+ ago
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On Safari in Southern Africa by Private Air

On Safari in Southern Africa by Private Air

By National Geographic Expeditions
preferred
3.5/5 Great
30 reviews
Small Group Tour
Lodging level
Luxury - 5 star
Physical level
Easy
Trip pace
Full schedule

Highlights

  • Enjoy exclusive wildlife viewing away from the crowds on safari in private game reserves.
  • Examine ancient rock art with an archaeologist and see pottery shards and trading beads that date back thousands of years.
  • Set out on a wildlife cruise in Botswana’s Chobe National Park and watch elephants “snorkeling” in the river.
  • Sip sundowners on the classic steam train Royal Livingstone Express as it travels through Mosi-o-Tunya National Park.

Themes

50 plus, National Parks, Nature & Wildlife, Safari

What travelers are saying

"We booked a National Geographic expedition Holland and Belgium by River. The promotional literature promised a 14-day deposit refund window. The “invoice” was marked “non-refundable” deposit. We completed the National Geographic Traveler Information. About 8 days later we received the “Travel Agreement” to be signed. We both approved and signed the National Geographic documents. A Cruise Line Travel agreement was enclosed but had no signature line. This document contained language which was unacceptable. We submitted the signed NatGeo documents. The following day we canceled the trip due to the unacceptable Cruise Line language. Cancellation was made 12 days after booking and no deposit was returned. We were told on the phone that the refund deadline was triggered by the 14 day window OR signatures on the Travel Agreement which ever came first. This was NEW information. To date, we have received NO refund of our $1000. We cancelled our trip within the advertised 14 day window."

Trip dates & details
Save this trip to your favorites or other list
12 days From$15,450
Price updated 1 year+ ago
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2 trips exactly matchall of the the filters you selected. We are displaying some similar trips.
My selections:
Small Group Tour

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Kruger National Park, South Africa Reviews & Ratings

4.6/5  Excellent
382  Reviews
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Excellent
45
Great
21
Average
5
Disappointing
0
Terrible
0
C

Charlotte

Dec 2024

Written on

South Africa and Eswatini

This was a great tour - albeit full on and with a lot of travelling involved. However this was outweighed by seeing such a diverse range of landscapes and wildlife a...

Tour:  South Africa and Eswatini

M

Maria

Dec 2024

Written on

South Africa and Eswatini

Great trip with lots to see and do……..unfortunately the weather in eswatini curtailed our explorations. The food in eswatini was a very limited choice and thought it...

Tour:  South Africa and Eswatini

O

OC

Dec 2024

Written on

South Africa and Eswatini

The trip itself, the countries and the experience was all amazing. But the booking process and customer service was poor and the onsite tour leader was not cut out f...

Tour:  South Africa and Eswatini

B

Brandon

Dec 2024

Written on

South Africa and Eswatini

This trip was great! Many opportunities to experience the scenic beauty and wildlife of South Africa. Accommodations were truly rustic when noted in the trip notes w...

Tour:  South Africa and Eswatini

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Kruger National Park, South Africa Tour Selection Trips

  • You can choose Kruger National Park safaris that range up to six days, which provide ample time to explore the park and some of its surroundings.
  • Guided tours to Kruger National Park also frequently include other points in South Africa as well as in neighboring countries, such as Zimbabwe’s Victoria Falls or Botswana’s Okavango Delta.
  • Your preferred level of accommodation – whether basic camping, a variety of cottages, or luxurious lodges – may determine which safari operator you’d feel most comfortable with.
  • Some tour operators offer several different levels of accommodation, pricing the tours accordingly.
  • When planning your trip, keep in mind that Kruger’s summer months (October to April) are hot and often rainy, which makes viewing animals more difficult (though prices may drop).
  • Wildlife viewing is often better during the South African winters (May-September), which tend to be warm and mild during daytime, and generally dry.

Additional details

Top Kruger National Park, South Africa Travel Companies
Great Safaris Reviews
Overseas Adventure Travel (O.A.T. Tours) Reviews
Grand Circle Travel Reviews
Mayflower Tours Reviews
AMA Waterways Reviews
National Geographic Expeditions Reviews
Audley Travel Reviews
Great Value Vacations Reviews
Abercrombie & Kent Reviews
Globus Reviews
SmarTours Reviews
Monograms Reviews

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